Institutional commitment to an 18+ platform
SocialFans is not intended for anyone under 18. Accounts, content and interactions incompatible with this requirement may be preventively restricted and referred for review.
This commitment does not depend solely on a statement during registration: risk signals may be assessed at different stages of the journey.
Zero tolerance for exploitation of minors
Preventing unauthorized access
- Declaration of adulthood and acceptance of the applicable rules.
- Additional verification according to role, feature, risk or operational requirement.
- Access restrictions while required data is absent or inconclusive.
- Moderation of content, reports and behavior incompatible with an adult platform.
- Restriction and investigation of attempted document fraud or use of another person’s identity.
How verification works
Step 1
Minimum data
The platform requests information appropriate to the purpose of confirming age and identity.
Step 2
Signal analysis
Rules, documents and supporting tools may indicate approval, rejection or the need for review.
Step 3
Safe decision
Without sufficient confidence, access remains restricted until an appropriate conclusion is reached.
Inconclusive cases and additional review
- The user may be asked to resubmit readable data or correct information.
- The account or requested role may remain pending during review.
- Contradictory signals may lead to a preventive restriction and additional review.
- When applicable, the data subject may request clarification or challenge the result through official channels.
Privacy and limited purpose
- Minimization of data requested at each stage.
- Access restricted to the people and systems needed for the process.
- Limited sharing with verification processors when applicable.
- Retention compatible with security, auditing, legal obligations and defense of rights.
- Exercise of data subject rights under the Privacy Policy and applicable law.
Priority reports and support
Use the reporting features available on the content or profile. If that is not possible, register the case through the contact page.
Provide the link, profile or context needed to locate the case. Do not download, forward or reproduce suspicious content to “prove” the report.
To understand how the data involved is processed, read the Privacy Policy.