Terms of Use | SocialFans

Acceptance and eligibility

By creating an account or continuing to use the platform, you confirm that you have read and agree to these Terms and the related policies.

Be at least 18 years old and have the legal capacity to use the services you contract.
Provide truthful, current information that is compatible with the applicable verification processes.
Use the platform in accordance with applicable law and the rules of each feature.
Review specific conditions before purchasing subscriptions, content, calls or other paid experiences.

Adult status is an access requirement

Access attempts by minors, age falsification or use of another person’s documents may result in a preventive block and account review.

Your account is personal. The account holder is responsible for credential security and for actions carried out in the session.

Do not share passwords, access codes, sessions or accounts with third parties.
Keep your email, phone number and other recovery information up to date.
Immediately report any suspected unauthorized access or compromise.
Do not create a deceptive identity, duplicate accounts to bypass restrictions or impersonate another person.
Complete additional checks when required for security, payments or a role on the platform.

SocialFans brings people together, but does not tolerate behavior that places the community at risk.

Respect other users’ and creators’ boundaries, consent and decisions.
Do not engage in harassment, threats, stalking, discrimination, extortion or fraud.
Do not request, disclose or trade illegal content or content involving minors.
Do not use spam, scraping, social engineering or unauthorized external automation.
Do not attempt to bypass payments, access controls, moderation or security mechanisms.
Do not publish third-party personal data without a legitimate basis and proper authorization.

Anyone who publishes must hold all necessary rights, authorizations and consents for everything submitted to the platform.

Content remains associated with its author or lawful rights holder.
Copying, recording, redistributing, reselling or exposing content without authorization is prohibited.
Identifiable participants must be adults and must have consented to publication.
Descriptions, prices, access conditions and commercial promises must be clear and truthful.
Public, private, temporary or one-time-view content remains subject to the same legality and consent rules.

Creators may use native organization and automation features to serve their communities, provided they respect preferences and limits.

Automated flows must use only resources made available by SocialFans.
Blocks, mutes, refusals and communication preferences must be respected.
Campaigns may not promote fraud, harassment, illegal content or misleading messages.
Groups and conversations remain subject to moderation rules even when private.
The creator remains responsible for the content, configuration and targeting of their automation.

The platform may analyze signals, reports and context to protect people, reduce abuse and organize content distribution.

Content may have its reach reduced, be unpublished or be sent for review.
Moderation may consider text, media, history, reports and behavior patterns.
Good-faith reports may be submitted through the channels available in the relevant experience.
Urgent measures may be taken before a review is completed when a relevant risk exists.
When applicable, the account holder may request clarification or review through support channels.

Technical controls help protect the platform, but everyone must also use its features responsibly.

Do not exploit vulnerabilities, interfere with services or access data without authorization.
Use additional authentication and security features when they are available.
Treat links, attachments and requests received in chat with caution.
Read the Privacy Policy to understand the collection, use, retention and rights relating to personal data.

Violations may lead to measures proportionate to their severity, recurrence, risk and identified impact.

Warnings, temporary feature limitations or reduced reach.
Content removal, preventive blocking or a request for new verification.
Temporary suspension, permanent account closure or prevention of a new registration.
Holding or reviewing funds when a dispute, fraud, legal obligation or financial risk exists.
Preserving records and cooperating with authorities when legally required.

These Terms may evolve to reflect changes in the product, security, operations or law.

Material changes may be communicated through the channels available on the platform. The version published on this page is the reference version.

These Terms are interpreted under Brazilian law, without limiting any mandatory rights that apply to the user.

For questions, reports or requests related to these Terms, use the contact page.